shipping policy
At Chopsticks Gully, we are committed to delivering fresh and delicious food to your doorstep in a timely manner. Please review our shipping policy below:
Delivery Time
- Our standard delivery time is a minimum of 45 minutes.
- Delivery time may vary based on the order value, location, traffic, and weather conditions.
- Larger orders or bulk catering requests may take additional time, which will be communicated at the time of order confirmation.
Delivery Areas
- We currently deliver within select areas of Gurgaon.
- To check if we deliver to your location, please enter your address at checkout or contact our team.
Delivery Charges
- A nominal delivery fee may be applicable based on the distance and order value.
- Free delivery may be available for orders above a certain value (subject to promotions).
Order Processing
- Once an order is placed, you will receive a confirmation via mail.
- Orders cannot be modified or canceled once they are dispatched.
- Any instructions post order ready would not be entertained.
Contactless Delivery
- We offer contactless delivery for the safety and convenience of our customers. Please mention any special instructions at checkout.
Quality Assurance
- We take great care in packaging your order to ensure it reaches you fresh and in perfect condition.